If you feel as though you have been unjustly treated or that a member of our staff, student community or other affiliates have in any way acted in a manner that is beyond our code of conduct then you may seek to have this reviewed and actioned by our administration.
Reasons for a grievance may include:
A situation where you feel an assessment's outcome has been incorrectly marked or graded;
Any form of harassment, rude, or morally unfitting behavior from our staff, learner community and other affiliates;
Unfair treatment from a member of our training community.
We welcome complaints and appeals and promote the importance of actioning concerns in a timely manner.
Methods for Reporting
Contact the compliance manager of First Aid Education on 1300 242 522.